Having reached the age of 71, I decided that having retired I would get myself a bike again, and after much thought and also a lot of time on the internet, I decided that an electric bike would suit me better, and also that a folding bike would be useful as I could go places with my bike in the car, without the hassle of removing a wheel each time, also living in a flat a folding bike in It's bag is a lot less obtrusive. While on the Internet I came across 'Axcess Electric Bikes' site, this was not only very helpful, but gave a very wide choice of bikes, both in style and price. I drove up to Honiton to have a look at them for real. On arrival I saw a second-hand bike outside which I really liked, but It was not a folding one and I had to remind myself that I had decided on a folding Bike. On going in The showroom I was greeted by a very friendly lady who as it turned out was very helpful and knowledgeable. There was no pressure to buy and was encouraged to take my time to look at the stock. I decided to buy a New Axcess Shetland and asked to take it with me. The Gent who was working on the bikes in the workshop area, said that he would check it over immediately, and he also demonstrated how it folded and fitted in the bag which I also purchased. I was allowed to take it out for a test ride before purchase. It is a lovely bike, as has a really firm feel to it, and ideal for what I want. Being a folding bike it has a step through frame which I find easier a feature that even my Sister likes. (Come to that she did not want me to take the bike away with me when I visited her.). I use it for shopping, going on photography outings, or just going for a ride. I am still amazed as to how effective the battery assist is. The ratings only go up to very good, but I would rate both the bike and the firm as excellent. Should I decide to buy another Bike in the future, I shall go straight to Axcess Elctric Bikes of Honiton. Since retiring from a very physical job I found my knees were getting stiff, cycling has cured that. Thank You