I bought my bike, the Axcess Eriskay the first week in Jan 2018. I was well looked after by Peter, I knew what I was buying as the previous year I had bought my wife an Axcess Camargue and so I didnt have a problem going back to the same shop to buy mine. Peter and his staff can not be any more helpful in my opinion. If you decide on a bike but want a few cosmetic changes, they are more than happy to oblige, my wife wanted different handlebars and a change of tyre type. Since buying my wifes bike I have also bought maps and pannier bags. I do not have a problem recommending this shop to anyone who requires an electric bike.