Axcess Electric Bikes Reviews

4.9 Rating 301 Reviews
99 %
of reviewers recommend Axcess Electric Bikes
4.9
Based on 301 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Axcess Electric Bikes Reviews

About Axcess Electric Bikes:

Axcess Electric Bikes was formed in 2010 and supplies Electric Bikes all over the UK. With stores in Devon, Cornwall and the Isle of Wight. they offer great value and reliability with all products.

Visit Website

Phone:

01404 41692

Email:

enquiries@axcess-electric-bikes.co.uk

Location:

Unit 1 - Devonshire Court, Devonshire Road, Heathpark Industrial Estate,
Unit 1 - Devonshire Court, Devonshire Road, Heathpark Industrial Estate
Devon
EX14 1SB

Write Your review

Tell us how Axcess Electric Bikes made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Axcess Electric Bikes 5 star review on 31st March 2023
Nicola H
Axcess Electric Bikes 5 star review on 31st March 2023
Nicola H
Axcess Electric Bikes 5 star review on 31st March 2023
Nicola H
Axcess Electric Bikes 5 star review on 31st January 2023
Anonymous
Axcess Electric Bikes 5 star review on 17th November 2022
Glenda B
Axcess Electric Bikes 5 star review on 31st August 2022
Crawford M
Axcess Electric Bikes 5 star review on 31st August 2022
Crawford M
10
Anonymous
Anonymous  // 01/01/2019
Just make cycling so easy and you can on occasions just use the electric motor. Brilliant!
Helpful Report
Posted 7 years ago
Well, so far I have done 4200 miles in 20 months, on my Wisper Wayfarer electric bike. It is safe to say it is a great bike, a really comfortable ride. Fabulous friendly service from AXcess. The mechanic really does a lovely job on checking everything over for me.
Helpful Report
Posted 1 year ago
I'm writing this not as an experienced rider but as a novice and I have to say the bike performed well and was easy to get to grips with. It was a great help on the hills and the acceleration needed when there was traffic about gave me confidence.picture of me on bike going over the tram bridge in Porto.
Axcess Electric Bikes 5 star review on 17th November 2022
Helpful Report
Posted 1 year ago
We have been very pleased with the bikes . We have covered quite a few miles on them already . The quality of the bikes are top noch . Very pleased with the service we had received. We defo would use them again . Our Jack Russell Dizzy really enjoyed riding on the bike of them , sadly he has recently passed away .
Axcess Electric Bikes 5 star review on 19th May 2022 Axcess Electric Bikes 5 star review on 19th May 2022
Helpful Report
Posted 1 year ago
Hi I liked the wisper 806 folding bike so much I went and purchased another for my wife. Both purchases went well with out a hitch so therefore I recommend access bikes. The staff are very helpful polite and professional. "So if you are thinking of buying a ebike this is the place to go"
Helpful Report
Posted 4 years ago
Excellent service and flexibility. I have just bought my second electric bike from them.
Helpful Report
Posted 4 years ago
The bike works really well for me living in Axminster on the Jurassic Coast which is mighty hilly! The disc brakes help here too! A comfortable riding positionand good luggage carrying capability make the bike suit my current requirements perfectly and the staff at the showroom could not be more helpful
Helpful Report
Posted 5 years ago
Very good service great after care highly recommend
Helpful Report
Posted 7 years ago
Exmoor Blue small step through. I am not sure whether I am meant to be rating the bike or the service! Service was excellent - very patient and helpful. The bike is really still slightly high for me but I am managing. It seems to be very flexible with the gears and the throttle. I am finding it heavy but I know that is inevitable. Thanks for your help. Shirley
Helpful Report
Posted 7 years ago
Excellent bicycle. Especially as I have had a knee replaced and had trouble getting over the crank on a conventional cycle.
Helpful Report
Posted 8 years ago
I bought my Axcess Hunter electric bike about a year after my wife bought a similar bike from Axcess as I could no longer keep up with her on the hills! The bike is very sturdy, and the step through frame and "sit up and beg" riding position are very comfortable. The three levels of power assist are combined with a normal 7 speed gear system. I find that on most cycle trails only level one is needed with the assist kicking in when required. Out on the road (in Devon and Scotland) the other two levels are more than adequate to get me up hills without having to pedal too hard. They are also good in town traffic, with the "thumb throttle" feature being very useful at traffic lights. We carry our bikes on a small motor home and they are very useful for getting to shops etc from camp sites, as well as for cycle excursions. Recharging of batteries is simple and can be done overnight in the home (or in our motor home when using a power hook up). The range the bike covers does depend on which the level of assist used, but we reckon on covering at least 25-30 miles on a full charge. The only time I ran out of battery power was my own fault as I neglected recharging! However I had no problems covering 7 to 8 miles back home under under "pedal" power. The bikes are heavier to lift than ordinary ones and did require a more sturdy carrier than we had before. Ours go on a towball mounted rack and we had no trouble with that on a three week trip to Scotland from Devon. The brakes work well, with the power being shut off as soon as they are touched. The personnel at Axcess were very knowledgeable and gave good, sound advice when we were choosing our bikes. I used to have a 3 mile commuting cycle, ending in a very steep hill, when I was working. I wish that I had the Axcess Hunter back then!
Helpful Report
Posted 8 years ago
lovely people to deal with polite and honest i bought one and i have a another ordered
Helpful Report
Posted 8 years ago
Wanted a Raleigh Captus and found it difficult to acquire one on the Isle of Wight. Axcess Bikes from Devon could not have been more accommodating. Delivered to door with adjustments made to bike. Bike is a joy to ride - service second to none. Well done.
Helpful Report
Posted 8 years ago
Everything was explained in a diligent manner, the bike was set up to suit my needs and we felt we were dealing with people who knew bikes, didn't just sell them. It was a very good experience and I have spoken highly when asked "Where did you get your bike?".
Helpful Report
Posted 8 years ago
Axcess Electric Bikes is rated 4.9 based on 301 reviews