Axcess Electric Bikes Reviews

4.9 Rating 301 Reviews

99 %

of reviewers recommend Axcess Electric Bikes

Company Reviews

Metrics

Info

4.9

Based on 301 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Axcess Electric Bikes:

Axcess Electric Bikes was formed in 2010 and supplies Electric Bikes all over the UK. With stores in Devon, Cornwall and the Isle of Wight. they offer great value and reliability with all products.

Visit Website

Phone:

01404 41692

Email:

enquiries@axcess-electric-bikes.co.uk

Location:

Unit 1 - Devonshire Court, Devonshire Road, Heathpark Industrial Estate,
Unit 1 - Devonshire Court, Devonshire Road, Heathpark Industrial Estate
Devon
EX14 1SB

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Axcess Electric Bikes 5 star review on 31st March 2023

Nicola H

Axcess Electric Bikes 5 star review on 31st January 2023

Anonymous

Axcess Electric Bikes 5 star review on 17th November 2022

Glenda B

Axcess Electric Bikes 5 star review on 31st August 2022

Crawford M

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good reliable Emile after sales service and advice good”

Helpful Report

Posted 5 years ago

Thank you for your review. If we can be of further assistance please let us know.

Posted 5 years ago

“Very helpful, understanding people. Part exchanged my old ebike for a new Shetland with 15.6Ah battery which has plenty of power to carry me up the hills around the coast.”

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Posted 5 years ago

Thank you for your review. The 15.6Ah battery is perfect for going the extra mile around our beautiful, hilly coastline. Enjoy!

Posted 5 years ago

“Great knowledge in advising me on which bike to try. Great product, easy to use. Would recommend you give them try.”

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Posted 5 years ago

Thank you for your review. It is great to hear that you are enjoying your bike and finding it easy to use.

Posted 5 years ago

“My wife and I bought Whisper SE705 and SE905T electric bikes from the Honiton store. The staff were very friendly and helpful, this being our first experience of electric bikes and not knowing anything about them. Being able to test ride the bikes was essential in finding the right bikes. The bikes themselves are very comfortable to ride, and the electric motor assistance means we have been able to get back in the saddle and enjoy bike rides we could only dream of before. Being retired we have the time and inclination, but just not enough leg power to do the hills. As an added bonus the bikes are stylish, and have attracted much attention when we stop.”

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Posted 5 years ago

Thank you for your lovely review. So good to hear that you have been enjoying your Wisper bikes, getting out and about on some good rides and tackling the hills without trouble. Please send any admirers our way!

Posted 5 years ago

“A very nice bike with a good range. The pedal assist comes in very smoothly and even lets me get up the steep hill by our house. Simple to use controls and ability to walk with low power engaged is good.”

Helpful Report

Posted 5 years ago

Thank you for your review. Glad to hear that the Wisper 905T is working well for you and is good on your steep hill. We hope the weather stays good so that you can go for plenty of rides into the autumn.

Posted 5 years ago

“Good customer service. Very helpful. Very pleased with the Westhill E bike. Makes riding a pleasure again with all the nearby hills.”

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Posted 5 years ago

Thank you very much for your review. Glad to hear that you are enjoying your rides and the hills!

Posted 5 years ago

“Having purchased an Exmoor bike from Axcess bikes I found them very helpful, informative and offer a good after sales service. The Exmoor is great for people like me who are of a smaller frame and having searched for quite a while I found the Exmoor to be the perfect fit for me. The bikes are very good value and the follow up service is a great idea. I have loved using the bike since my purchase in the summer it has enabled me to explore a great deal more of our beautiful area as well as popping into town instead of having to use the car.”

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Posted 5 years ago

Thank you very much for your review. It is so good to hear that the Exmoor electric bike is comfortable and working well for you. Hopefully the Autumn weather will be kind and you can keep exploring!

Posted 5 years ago

“A very helpful local firm who couldn’t have been more flexible with our requests.”

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Posted 5 years ago

Thank you for placing a review for our website. It is very much appreciated and we hope you are enjoying your bike.

Posted 5 years ago

“Mine is a Lectro Urban 10ah. From the first off I have loved it. It's like a second car. Used it within 10 minutes of delivery. Access bikes was brilliant, several friends have used them and we all agree a great place to buy an electric bike.”

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Posted 5 years ago

Thank you for the lovely review. So good to hear that your electric bike is proving to be very useful and hopefully saving you petrol money too!

Posted 5 years ago

“very helpful staff, let me try out several ebikes and eventually bought a Batribike Alpha. Didnt receive a manual for the display but i phoned Batribike and they sent me one..”

Helpful Report

Posted 5 years ago

Thank you for your review. Hoping the Batribike Alpha is working well for you and apologies for not having a manual for the display at the time of purchase. Glad to hear that Batribike were able to send you one. If we can be of any further assistance in the future please do not hesitate to contact us.

Posted 5 years ago

“I am very happy with my Axcess Hunter Electric Bike fitted with the larger Battery I purchased. When supplied you fitted a cable operated front Disc Brake and this has been retained. However on the Back I have replaced the Cable operated Disc brake with a Clarks Hydraulic Unit. In general,with our Hilly terrain here in Jersey I simly feel more confident with Disc Brakes. The finish of the Bike is excellant and everything seems carefully thought out. The Red colour as supplied looks lovely. I have used the bike quite a lot and nothing has given cause for concern. I promised to supply a Photo of the rear brake i have fitted and will do so in due course.”

Helpful Report

Posted 5 years ago

Many thanks for your review. Good to hear that you are happy with the bike and that the disc brakes are fitted to front and back now. Enjoy your rides around the beautiful island of Jersey and a photo would be great.

Posted 5 years ago

“I’ve had my Buzz folding electric bike for about a year now. I was paying £4 per day for parking whilst at work. Since buying the bike I now park for free further from work and cycle the rest of the distance. After 10 months the bike has paid for itself and I’m now in profit! It’s simplicity itself to unfold/fold and lasts for about a week before going off charge. I throughly recommend Axcess Electric Bikes for their service and products!”

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Posted 5 years ago

Thank you for your review. How wonderful to hear that purchasing a folding electric bike has saved you so much money on parking. What a brilliant result!

Posted 5 years ago

“Had been thinking of getting an electric bike for a while and am very pleased I bought mine from Axcess Electric Bikes. Great bikes for great prices. Lovely company to deal with. My bike was very kindly delivered to my home. I'm absolutely loving my bike. It has given me renewed confidence in bike riding. Thank you Axcess.”

Helpful Report

Posted 5 years ago

Hi Natalie, Thank you so much for your kind words - we're glad you're enjoying your new bike! - AXcess Electric Bikes

Posted 5 years ago

“I've recently bought a 'Lifecycle Buzz' electric bike from Axcess and I am VERY pleased with it. The service from my initial enquiry via email right through to the 'after care' has been second to none. I'm disabled, and have had both knees replaced, so was concerned that the bike wouldn't be suitable for me I visited the shop and was encouraged to try the bike before I bought it. It was delivered to my door a few days later [I wanted some lights added and had a car full of shopping so no room to take it that day!]. It folds easily to be put into the boot of our car. The 6 week service was arranged at a convenient time. I would ABSOLUTELY recommend both the product and the staff at Honiton. Heather Betty”

Helpful Report

Posted 5 years ago

Hi Heather, Thank you so much for your review. We're so glad you like your new bike and that you appreciate our service. Best wishes, AXcess Electric Bikes

Posted 5 years ago

“I haven’t had my bike very long but I really love it, I’m still getting used to it. It rides beautifully.”

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Posted 5 years ago

Glad you're enjoying your new bike, Rosmarie! Thanks for your review - AXcess Electric Bikes

Posted 5 years ago

“Really impressed with the Lifecycle Buzz which I’ve now had for a few months. It’s a great bike to ride and although it’s a bit heavy to lift, on the road with the motor it whizzes along really well. I even look forward to the next hill now! Mainly on the medium setting, I’m currently getting about 25-30 miles which I think is pretty good for this type and price bike.”

Helpful Report

Posted 5 years ago

Hi John, Thank you so much for your review! We're glad the Lifecycle is working well for you. Best wishes, AXcess Electric Bikes

Posted 5 years ago

“Purchased the Exmoor electric bike. Very pleased with it. Excellent service from the very pleasant members of staff. Highly recommendable.”

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Posted 5 years ago

Thank you for your review, Louise! Hope you continue to enjoy the Exmoor - AXcess Electric Bikes

Posted 5 years ago

“Great product knowledge and attention to detail. Nothing was any trouble. Love the look and utility on the Zycle model. Bought two and my partner feels the same. It’s semi folding configuration fits well in the motor home without the clutter and interlocking of the two fully folding bikes they replaced. Enjoying power assisted cycling very much indeed.”

Axcess Electric Bikes 5 star review on 19th August 2019

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Posted 5 years ago

Hi David - great picture of the bikes out and about! Very glad you're pleased with the bikes too & thank you for your review! - AXcess Electric Bikes

Posted 5 years ago

“Very nice to ride and makes cycling much more enjoyable....especially up hills! The new model I have seems lighter and more comfortable to ride. I had plenty of charge left after a fairly long ride.”

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Posted 5 years ago

“I am very pleased with my bike, and ride it as much as possible, I had very good service from Axcess Bikes and up to now no problems with my bike.”

Helpful Report

Posted 6 years ago

Axcess Electric Bikes is rated 4.9 based on 301 reviews