Axcess Electric Bikes Reviews

4.87 Rating 173 Reviews
98 %
of reviewers recommend Axcess Electric Bikes
Merchant Metrics
Shipping & Delivery
delivery methods
Courier
Customer Service
communication channels
Telephone, Live Chat, Email
Read Axcess Electric Bikes Reviews

About Axcess Electric Bikes:

Axcess Electric Bikes was formed in 2010 and supplies Electric Bikes all over the UK. With stores in Devon, Cornwall and the Isle of Wight. they offer great value and reliability with all products.

Visit Website

Phone:

01404 41692

Email:

enquiries@axcess-electric-bikes.co.uk

Location:

Unit 1 - Devonshire Court, Devonshire Road, Heathpark Industrial Estate,

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I’ve bought an e-bike here, and the bike came with a broken speedometer. I’ve been trying to reach Peter, the manager here for a month, but he kept ignoring me. I cannot recommend axcess. The client care is critically low.
Helpful Report
Posted 4 months ago
I believe that I have replied to every message that Eduard has sent us.
The problem with this bike is that it is in Ukraine, so it is difficult to diagnose the exact problem. The bike works perfectly, but the LCD Display does not show all the advertised functions.
We have now arranged for our factory in China to send a new display direct to the customer as they believe that this item is the faulty component.
Peter Blackman
Posted 4 months ago
Used your retailer at Honiton and the customer service was terrible and would never recommend using this retailer, I contacted your Bugle outlet and so far the customer service has been outstanding. I am very happy with my bike after the problems have now been sorted.
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Posted 3 years ago
Axcess Electric Bikes is rated 4.87 based on 173 reviews