Axcess Electric Bikes Reviews

4.9 Rating 301 Reviews
99 %
of reviewers recommend Axcess Electric Bikes
4.9
Based on 301 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Axcess Electric Bikes Reviews

About Axcess Electric Bikes:

Axcess Electric Bikes was formed in 2010 and supplies Electric Bikes all over the UK. With stores in Devon, Cornwall and the Isle of Wight. they offer great value and reliability with all products.

Visit Website

Phone:

01404 41692

Email:

enquiries@axcess-electric-bikes.co.uk

Location:

Unit 1 - Devonshire Court, Devonshire Road, Heathpark Industrial Estate,
Unit 1 - Devonshire Court, Devonshire Road, Heathpark Industrial Estate
Devon
EX14 1SB

Write Your review

Tell us how Axcess Electric Bikes made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Axcess Electric Bikes 5 star review on 31st March 2023
Nicola H
Axcess Electric Bikes 5 star review on 31st March 2023
Nicola H
Axcess Electric Bikes 5 star review on 31st March 2023
Nicola H
Axcess Electric Bikes 5 star review on 31st January 2023
Anonymous
Axcess Electric Bikes 5 star review on 17th November 2022
Glenda B
Axcess Electric Bikes 5 star review on 31st August 2022
Crawford M
Axcess Electric Bikes 5 star review on 31st August 2022
Crawford M
10
Anonymous
Anonymous  // 01/01/2019
We have bought two electric bikes from Axcess and have been really pleased with the personal, helpful service. The first electric bike has been brilliant, when we came to buy the second a few months later, these were no longer available. We bought another make, this one requires a different approach to riding it. The team at Axcess were brilliant and gave a good explanation re the differences, since then I haven't looked back. The team at Axcess are always on hand to help if there's a problem. An excellent service. Thank you.
Helpful Report
Posted 3 years ago
Love it. Goes well, just the right size. Excellent service, very professional. Made up ready for me.
Axcess Electric Bikes 5 star review on 23rd November 2020
Helpful Report
Posted 3 years ago
Lovely company to deal with, great service and the bikes are amazing. I am on my second electric bike. Great value for money.
Helpful Report
Posted 3 years ago
Excellent product and.service from start to finish. Just the bike I have been waiting for
Helpful Report
Posted 3 years ago
Absolutely delighted with my bike .the big difference for me was they built the bike the way I wanted it ( changed the handlebars tyres seat put mudguards and a panniers on ) turned it in to the perfect bike for me . You can’t beat going to a specialist From a very happy Crawford who is now a stone lighter
Helpful Report
Posted 3 years ago
My purchase of an MBM Puls electric bike was a bright spot during the Covid 19 pandemic. It is a pleasure to ride and with the exception of a puncture has required little attention. The "walk" gear arrangement is extremely useful as hills are a compulsary part of cycling in this part of Somerset. Axcess dealt with my minor problem with the bike stand without question and promptly. If I can master the art of fitttting a rear bike rack to the car who knows where I might explore.
Helpful Report
Posted 3 years ago
A present for my wife she loves it . Access bikes knew their product well and helped us to get the right model. After sales service was also good. Well recommended
Helpful Report
Posted 3 years ago
Excellent quality and well built I would recommend there bikes And a great service from the sales team
Helpful Report
Posted 3 years ago
I am now on my second electric bike from these wonderful people, my new bike the wisper cross bar is amazing I can now go further and climb bigger hills ! Axcess bikes I would recommend to anyone looking for an electric bike very knowledgable staff and very friendly.keep up the good work everyone.
Helpful Report
Posted 3 years ago
So delighted with my electric bike. I’ve now given my car to my daughter and loving getting around on my bike.
Helpful Report
Posted 3 years ago
Excellent service with no pressure to buy. Good from first looking to buy an electric bike to eventually buying a Wisper 806 from Axcess. Thank you!
Helpful Report
Posted 3 years ago
Friendly, efficient shop. Staff are excellent - knowledgeable and keen to help. Great products. We can’t speak highly enough of this company.
Helpful Report
Posted 3 years ago
My husband and I bought our bikes from Axcess Electric Bikes, My husband wanted his through a cycle to work scheme. He enquired if they were in the scheme but they weren't, however Peter (The owner) said "it's not a problem they'll join it as they're already signed up to other government led schemes". Peter went even further by offering sound advice on what bike would suit us best. The bikes are great to ride, especially up the hills. We are both very happy with our bikes and wouldn't hesitate recommending people to buy a bike or getting one serviced at Axcess Electric Bikes.
Helpful Report
Posted 3 years ago
I love my shiny red Hunter 2 electric bike. It is comfortable to ride. I can glide up hills and cycle against the wind just as easily as going along the flat on a calm sunny day. Axcess Electric Bikes were recommended to me by a friend and I would certainly recommend anyone to go there. They are very knowledgeable and extremely helpful.
Helpful Report
Posted 3 years ago
Amazing service and the beat bike I have ever ridden . Would recommend this company easy access and efficient service.
Helpful Report
Posted 3 years ago
Love my electric bike. They were so helpful in the shop, encouraged me to ride a couple to find the one that suited me. The service was excellent.
Helpful Report
Posted 3 years ago
My husband and I bought our bikes in June, I have an access hunter and my husband purchased the westhill ghost. During the beautiful weather we have enjoyed many rides together exploring further afield than normal, due to the ease of riding. The service received has been excellent . G Hawke
Helpful Report
Posted 3 years ago
Very helpful and knowledgeable. Following purchase very good after sales support.
Helpful Report
Posted 3 years ago
After struggling to ride my traditional bike after an injury decided to go electric. Haven't looked back. Axcess had the right bike for me with excellent service throughout.
Helpful Report
Posted 3 years ago
I am delighted with the Whisper 705 step through electric bike with Torque Power that I purchased from Axcess. The intial contact with the Axcess team as very informative and I made two more visits before I made a final decision - and they answered my questions with patience, knowledge and without pressure each time I have cycled most of the quiet local lanes and the traffic free bicylce trails in Devon and Cornwall. The assistance that an electric motor brings makes my cycling as enjoyable as it was in my youth.
Helpful Report
Posted 3 years ago
Axcess Electric Bikes is rated 4.9 based on 301 reviews