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Axcess Electric Bikes Reviews

4.9 Rating 301 Reviews

99 %

of reviewers recommend Axcess Electric Bikes

Company Reviews

4.9

Based on 301 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Axcess Electric Bikes:

Axcess Electric Bikes was formed in 2010 and supplies Electric Bikes all over the UK. With stores in Devon, Cornwall and the Isle of Wight. they offer great value and reliability with all products.

Visit Website

Phone:

01404 41692

Email:

enquiries@axcess-electric-bikes.co.uk

Location:

Unit 1 - Devonshire Court, Devonshire Road, Heathpark Industrial Estate,
Unit 1 - Devonshire Court, Devonshire Road, Heathpark Industrial Estate
Devon
EX14 1SB

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Axcess Electric Bikes 5 star review on 31st March 2023

Axcess Electric Bikes 5 star review on 31st March 2023

Axcess Electric Bikes 5 star review on 31st March 2023

Axcess Electric Bikes 5 star review on 31st January 2023

Axcess Electric Bikes 5 star review on 17th November 2022

Axcess Electric Bikes 5 star review on 31st August 2022

Axcess Electric Bikes 5 star review on 31st August 2022

10

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just make cycling so easy and you can on occasions just use the electric motor. Brilliant!”

Posted 7 years ago

“Just made every day a joy to cycle”

Posted 7 years ago

“Made cycling easy for me am in my 70s and can now enjoy cycling again.”

Posted 7 years ago

“We unfortunately purchased the wrong size bikes to fit in our motorhome but Access bikes were willing to swap these for foldable versions. Very happy with the bikes and the service.”

Posted 7 years ago

“BEST BUY THAT I HAVE EVER MADE. i use my bike 6 days a week for shopping and visiting family. have had the bike for 6 weeks and it is going on charge tonight for the second time. ABSOLUTLEY FANTASTIC.”

Posted 7 years ago

“Bought 2 bikes....Mustang and Exmoor. Peter was very knowledgable and helpful.”

Posted 7 years ago

“Very good service great after care highly recommend”

Posted 7 years ago

“We purchased two Axcess electric bikes in March of this year, ( a Hunter and a Mustang) and we could not have been more pleased. Since then we have covered many miles,and hills are no problem. The only one small criticism is that they are considerably heavier than our old bikes when loading on our cycle rack,even with battery removed, but a small price to pay for two first class bicycles !”

Posted 7 years ago

“I bought a Wisper 705 electric bike last month. I find it very easy to ride, the gears are efficient, though I changed the saddle for a gel one. The staff at Axcess are extremely knowledgable and helpful. They adjusted the handlebars and saddle to accommodate my 2 Total Knee Replacements. I felt comfortable riding it straight away.”

Posted 7 years ago

“Love it! I have a dodgy knee, which can't put pressure on the pedal, but now I can cycle again, as the bike takes the strain.”

Posted 7 years ago

“Good choice of bikes and helpful staff. Didn't have the size battery I wanted so gave me a larger one until it was delivered.”

Posted 7 years ago

“Very pleased with levels and quality of advice and service so far. The bike is doing exactly what I required of it.”

Posted 7 years ago

“I have had my bike for a year now and it has proved to be a wonderful buy. I was finding it difficult to keep up with my family and seemed to be playing 'catch up' all the time which was disheartening, now it is me in the far distance waiting for them. My husband and I have been to France and Spain non of it a problem. I absolutely sailed over the 3 kilometre bridge between La Rochelle and the Ille de Re, so much satisfaction as I do have heart and other health problems. I have the Exmoor step-through which is deal for my 5'2" height and quite honestly I have lost count of people who have asked me about my bike and where did it come from. My bike in it's first year has done me proud and never let me down. Well advised at Honiton Showroom. So here goes into my second year. D. from Axmouth, Devon.”

Posted 7 years ago

“this purchase went well from start to finish. I already own an Axcess bike but was keen to acquire a more modern off road number. In the shop i tried out a Haibike model which suited well but was not the right size for me. Peter obligingly sourced a larger bike for me with no obligation to buy. On trial it worked really well, and continues to do so. Peter made a good concession on price, and delivered directly to the door. Furthermore his one year credit arrangement was simplicity itself, and so far really painless. I would highly recommend Axcess to any potential electric bike buyers, whatever their budget.”

Posted 8 years ago

“Always very friendly & efficient in dealing with any problems I have had with my Freego Hawk purchased from them just over a year ago. Would (and have!) recommend them.”

Posted 8 years ago

“Great service, very knowledgeable”

Posted 8 years ago

“Excellent bicycle. Especially as I have had a knee replaced and had trouble getting over the crank on a conventional cycle.”

Posted 8 years ago

“I purchased a Shetland folding electric bike just before Christmas. I have used it frequently and I have been very impressed with it.”

Posted 8 years ago

“Everything was explained in a diligent manner, the bike was set up to suit my needs and we felt we were dealing with people who knew bikes, didn't just sell them. It was a very good experience and I have spoken highly when asked "Where did you get your bike?".”

Posted 8 years ago

“I bought my Axcess Hunter electric bike about a year after my wife bought a similar bike from Axcess as I could no longer keep up with her on the hills! The bike is very sturdy, and the step through frame and "sit up and beg" riding position are very comfortable. The three levels of power assist are combined with a normal 7 speed gear system. I find that on most cycle trails only level one is needed with the assist kicking in when required. Out on the road (in Devon and Scotland) the other two levels are more than adequate to get me up hills without having to pedal too hard. They are also good in town traffic, with the "thumb throttle" feature being very useful at traffic lights. We carry our bikes on a small motor home and they are very useful for getting to shops etc from camp sites, as well as for cycle excursions. Recharging of batteries is simple and can be done overnight in the home (or in our motor home when using a power hook up). The range the bike covers does depend on which the level of assist used, but we reckon on covering at least 25-30 miles on a full charge. The only time I ran out of battery power was my own fault as I neglected recharging! However I had no problems covering 7 to 8 miles back home under under "pedal" power. The bikes are heavier to lift than ordinary ones and did require a more sturdy carrier than we had before. Ours go on a towball mounted rack and we had no trouble with that on a three week trip to Scotland from Devon. The brakes work well, with the power being shut off as soon as they are touched. The personnel at Axcess were very knowledgeable and gave good, sound advice when we were choosing our bikes. I used to have a 3 mile commuting cycle, ending in a very steep hill, when I was working. I wish that I had the Axcess Hunter back then!”

Posted 8 years ago

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Axcess Electric Bikes is rated 4.9 based on 301 reviews