Axcess Electric Bikes Reviews

4.9 Rating 301 Reviews

99 %

of reviewers recommend Axcess Electric Bikes

Company Reviews

Metrics

Info

4.9

Based on 301 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Axcess Electric Bikes:

Axcess Electric Bikes was formed in 2010 and supplies Electric Bikes all over the UK. With stores in Devon, Cornwall and the Isle of Wight. they offer great value and reliability with all products.

Visit Website

Phone:

01404 41692

Email:

enquiries@axcess-electric-bikes.co.uk

Location:

Unit 1 - Devonshire Court, Devonshire Road, Heathpark Industrial Estate,
Unit 1 - Devonshire Court, Devonshire Road, Heathpark Industrial Estate
Devon
EX14 1SB

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Axcess Electric Bikes 5 star review on 31st March 2023

Nicola H

Axcess Electric Bikes 5 star review on 31st January 2023

Anonymous

Axcess Electric Bikes 5 star review on 17th November 2022

Glenda B

Axcess Electric Bikes 5 star review on 31st August 2022

Crawford M

Anonymous

Anonymous // 01/01/2019

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“Really impressed with the Lifecycle Buzz which I’ve now had for a few months. It’s a great bike to ride and although it’s a bit heavy to lift, on the road with the motor it whizzes along really well. I even look forward to the next hill now! Mainly on the medium setting, I’m currently getting about 25-30 miles which I think is pretty good for this type and price bike.”

Helpful Report

Posted 5 years ago

Hi John, Thank you so much for your review! We're glad the Lifecycle is working well for you. Best wishes, AXcess Electric Bikes

Posted 5 years ago

“Purchased the Exmoor electric bike. Very pleased with it. Excellent service from the very pleasant members of staff. Highly recommendable.”

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Posted 5 years ago

Thank you for your review, Louise! Hope you continue to enjoy the Exmoor - AXcess Electric Bikes

Posted 5 years ago

“Great product knowledge and attention to detail. Nothing was any trouble. Love the look and utility on the Zycle model. Bought two and my partner feels the same. It’s semi folding configuration fits well in the motor home without the clutter and interlocking of the two fully folding bikes they replaced. Enjoying power assisted cycling very much indeed.”

Axcess Electric Bikes 5 star review on 19th August 2019

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Posted 5 years ago

Hi David - great picture of the bikes out and about! Very glad you're pleased with the bikes too & thank you for your review! - AXcess Electric Bikes

Posted 5 years ago

“Very nice to ride and makes cycling much more enjoyable....especially up hills! The new model I have seems lighter and more comfortable to ride. I had plenty of charge left after a fairly long ride.”

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Posted 5 years ago

“I am very pleased with my bike, and ride it as much as possible, I had very good service from Axcess Bikes and up to now no problems with my bike.”

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Posted 5 years ago

“Excellent service both at sales and after sales”

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Posted 5 years ago

“I recently bought a Wisper 705 Torque from Axcess Bikes. I found the staff very helpful and they answered all my questions regarding the bike before I purchased it. I was able to take the bike away with me on the same day after it had been checked over.”

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Posted 5 years ago

“This is the 2nd electric bike I have bought from this company. Need I say more! I could not be more pleased. By far the best decision I have made. Love it. Great service.”

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Posted 5 years ago

“Very helpful and knowledgeable. Very happy with my purchase Hunter step through. Had my six week free service and also had puncture resistant tyres fitted for my occasionally off road trips. Would recommend.”

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Posted 5 years ago

“I’ve bought an e-bike here, and the bike came with a broken speedometer. I’ve been trying to reach Peter, the manager here for a month, but he kept ignoring me. I cannot recommend axcess. The client care is critically low.”

Helpful Report

Posted 5 years ago

I believe that I have replied to every message that Eduard has sent us. The problem with this bike is that it is in Ukraine, so it is difficult to diagnose the exact problem. The bike works perfectly, but the LCD Display does not show all the advertised functions. We have now arranged for our factory in China to send a new display direct to the customer as they believe that this item is the faulty component. Peter Blackman

Posted 5 years ago

“The Whisper is a great bike for cycling beginners like me who have not ridden a bike for 30 years. Axcess are a most professional retailer and were very helpful in helping me find a suitable bike. Well done to the team! Tony Mackness”

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Posted 5 years ago

“Bought the Buzz e bike in March this year from the honiton store. Very helpful and was able to take it away neatly folded in my motorhome. I use the bike daily on short trips and it lets me go up hills that I wouldn’t be able to do without the e assistance Very happy so far. Easy to charge and handle. Great off road too! Luke set it up in store with lights etc so more than happy. Recommended.”

Helpful Report

Posted 5 years ago

“Loving my bike and my life back .. after a pretty bad car accident it meant I couldn't road bike again .. two years later I have bought a BH Emotion Rebel Lite Electric Bike from Axcess .. best investment out .. feeling great and escaping the norm on a very regular basis. Axcess Electric are remotely fabulous my bike was delivered safely within 48hrs. Many Thanks Guys can't recommend you enough 😁👍”

Axcess Electric Bikes 5 star review on 6th June 2019

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Posted 5 years ago

“Axcess were really nice people to deal with. They had a large range of bike makes available, that you can try out and then within reason they will personalise a bike to suit you by changing handlebars, saddles, breaking systems etc if possible. I tried out 7 bikes. They had some good old stock bargains available that would have saved me a lot of money but in the end I bought a current model with no regrets. Although I didn’t get money off I did get a free panniers. Happy Days.”

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Posted 5 years ago

“I have used the bike abroad and found it enjoyable and easy to handle due to it being light weight. The bike was constantly being admired for its design and the lights back and front.”

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Posted 5 years ago

“Hunter 2 bike - nice and stable ride, much less bumpy than my old fold up bike.”

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Posted 5 years ago

“It does everything I was informed about and is easy to use”

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Posted 5 years ago

“Bought 2 folding bikes for use at home & while caravanning. So far very good. The service was very good & helpful and promised to honour a price which was mis-marked.”

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Posted 5 years ago

“We have 2 eLife Royale folding bikes and are very pleased with them. They perform really well. These are early days but with back up from Axcess Bikes of Honiton, we are confident of their support. We have been well looked after.”

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Posted 5 years ago

“First class supplier with matching after sales support. Strongly recommended”

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Posted 5 years ago

Axcess Electric Bikes is rated 4.9 based on 301 reviews