Axcess Electric Bikes Reviews

4.9 Rating 301 Reviews

99 %

of reviewers recommend Axcess Electric Bikes

Company Reviews

Metrics

Info

4.9

Based on 301 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Axcess Electric Bikes:

Axcess Electric Bikes was formed in 2010 and supplies Electric Bikes all over the UK. With stores in Devon, Cornwall and the Isle of Wight. they offer great value and reliability with all products.

Visit Website

Phone:

01404 41692

Email:

enquiries@axcess-electric-bikes.co.uk

Location:

Unit 1 - Devonshire Court, Devonshire Road, Heathpark Industrial Estate,
Unit 1 - Devonshire Court, Devonshire Road, Heathpark Industrial Estate
Devon
EX14 1SB

Write Your review

Tell us how Axcess Electric Bikes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Axcess Electric Bikes 5 star review on 31st March 2023

Nicola H

Axcess Electric Bikes 5 star review on 31st January 2023

Anonymous

Axcess Electric Bikes 5 star review on 17th November 2022

Glenda B

Axcess Electric Bikes 5 star review on 31st August 2022

Crawford M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm writing this not as an experienced rider but as a novice and I have to say the bike performed well and was easy to get to grips with. It was a great help on the hills and the acceleration needed when there was traffic about gave me confidence.picture of me on bike going over the tram bridge in Porto.”

Helpful Report

Posted 2 years ago

“Easy to remove and charge battery which it does very quickly. Copes well on the steep hills around Lyme Regis! Easy to change gear and change strength of electric.”

Helpful Report

Posted 2 years ago

“Thanks to access bikes of Honiton we are having a great time back in Scotland on holiday we have been here for two weeks and done just under 500 miles all ready .both bikes have been fantastic”

Helpful Report

Posted 2 years ago

“I purchased a Hunter II E-bike from Axcess in April and it had its 6-week free service. At the service, the faulty LCD Display unit was replaced and a squeak from the front wheel hub was cured. I have ridden 100 very enjoyable trouble-free miles since then. The Hunter II has been a great purchase and the Honiton shop has been very professional throughout.”

Helpful Report

Posted 2 years ago

“I needed to buy a bike and get it back to a specialist for an adaption so really was in an extreme hurry when I arrived at Axcess Electric Bikes. Although very busy, the gentleman guided me to where both the new & used bikes were so that I could peruse while waiting. Mind made up, he very kindly helped get the bike into my transport. If it didn't fit, I couldn't have bought it as I don't live local. All sorted, he then did the paperwork and got me a helmet as quick as possible. I got back to the specialist, had the adaption completed and continued on my holiday journey. Since being home, I ride regularly and so far have no issues at all and am enjoying the freedom the bike gives me.”

Axcess Electric Bikes 5 star review on 18th August 2022

Helpful Report

Posted 2 years ago

“Very helpful staff, as a first time while buyers they have me instructions on what to do, had an issue with my first purchase and they exchanged it straight away with no quibles. I took my new bike in to get it checked out after my first couple of months, front brake was binding and it was fixed very quickly the young man helped me put bike back in car.”

Helpful Report

Posted 2 years ago

“Helpful, truthful and a good choice of bikes you can try before you buy. Even will deliver for you.”

Helpful Report

Posted 2 years ago

“Excellent service and good pricing.”

Helpful Report

Posted 2 years ago

“Excellent sevice. Everyone who I was in contact with was friendly, helpful and well informed. Nothing was too much trouble. I have no reason to go anywhere else. Thank you.”

Helpful Report

Posted 2 years ago

“I bought my electric bike on 28th March, It is Arora pulse. I am very pleased with it. It is very easy to change gear and to change the power settings. I have done 500 miles so far. The throttle is essential for anyone like me who has a weak knee. An excellent bike at a reasonable price.”

Helpful Report

Posted 2 years ago

“We have been very pleased with the bikes . We have covered quite a few miles on them already . The quality of the bikes are top noch . Very pleased with the service we had received. We defo would use them again . Our Jack Russell Dizzy really enjoyed riding on the bike of them , sadly he has recently passed away .”

Axcess Electric Bikes 5 star review on 19th May 2022

Helpful Report

Posted 2 years ago

“Enjoying the bike very much. Wherever we go strangers are curious to ask about the bike and where we purchased it. It is obviously much more attractive than others and we are fulsome in our praise.”

Helpful Report

Posted 2 years ago

“I’ve always cycled and been sceptical about electric bikes. I’ve recently had a knee problem so decided to buy an Aurora Blaze folding bike which I am really enjoying. It’s great to be able to ride it without power on the flat but good to have it there for the many hills in my area. The bike is very well designed and I am very pleased with my purchase.”

Helpful Report

Posted 2 years ago

“I’m very pleased with my purchase and friendly staff”

Helpful Report

Posted 2 years ago

“Great service would recommend”

Helpful Report

Posted 2 years ago

“Great little bike that does everything I want it to do.”

Helpful Report

Posted 2 years ago

“An excellent bike. Beautiful paint work. Good balance as the battery is incorporated into the frame. Strongly recommend.”

Axcess Electric Bikes 5 star review on 20th January 2022

Helpful Report

Posted 2 years ago

“Extremely helpful- and patient!”

Helpful Report

Posted 2 years ago

“After receiving excellent instruction on the workings of an elctric bike from the lady sales assistant atAxcess bikes, l decided here was where l would purchase my bike, and have to say l am really pleased with it, and the service given. Nice one Axcess.”

Helpful Report

Posted 2 years ago

“Really helpful owner, great bikes. We had trouble finding a bike to suit my wife , but the Axcess Exmoor was a perfect fit , she felt stable and safe on it. I was impressed and ended up buying a Hunter 2!! These are lovely bikes and although it has been wet and cold so we haven't been out on them much , you can tell that they will be the business. The battery seems to have an excellent range, hills are now easy, and with no power assist the gears are so well arranged that level riding is quite easy thus increasing the range even more. All in all great service, great bikes happy to recomend them to anyone”

Helpful Report

Posted 2 years ago

Axcess Electric Bikes is rated 4.9 based on 301 reviews