Axcess Electric Bikes Reviews

4.89 Rating 211 Reviews
99 %
of reviewers recommend Axcess Electric Bikes
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About Axcess Electric Bikes:

Axcess Electric Bikes was formed in 2010 and supplies Electric Bikes all over the UK. With stores in Devon, Cornwall and the Isle of Wight. they offer great value and reliability with all products.

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01404 41692



Unit 1 - Devonshire Court, Devonshire Road, Heathpark Industrial Estate,

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Anonymous  // 01/01/2019
Excellent customer service - bikes delivered exactly on the day.
Posted 2 months ago
The service provided was outstanding. During these difficult times they not only went to collect the bike in person from Wisper but then delivered it to us over 100 miles away. The bike is superb, my wife loves it and for value for money we are so pleased to have gone to Axcess EBikes.
Posted 3 months ago
We bought bikes from Access Electric Bikes after researching a number of makes and suppliers. They were very welcoming and helpful and having chosen Wisper bikes, we received excellent customer service. The bikes are superbly engineered and a joy to ride. We are delighted.
Posted 4 months ago
Axcess let me try out several e-bikes. The bike I chose has been great, and made a huge difference to riding around hilly East Devon. Axcess gave me a free service a month after purchasing. Overall service and experience has been great.
Posted 4 months ago
Fantastic advice, help and guidance. Great After-sales service too.
highly recommended
Posted 4 months ago
The electric bike has allowed me to get back to cycling and able to tackle the hills we have in Cornwall.
Posted 4 months ago
my first ever electric bike and I love it. I bought the Hunter 2 and its amazing. the service was fabulous and it was delivered to my door ready to go the next day. Cant recommend enough.
Posted 4 months ago
Customer service was excellent from you all thank you. Would recommend and have to our friends and family. Our bikes have been brilliant thank you we are so glad we up rated them. When lockdown is over we hope to use them to their full potential. Will pop in to see you all when we are let loose! We wish you luck during this difficult time and hope your business is able to flourish. All the best Jill and Paul Kemp
Posted 4 months ago
Peter at Axcess bikes provided knowledgable advice re our two bikes. They are providing us with a fabulous way of exploring our countryside, have more than lived up to expectations of reliability, and are of excellent quality. looking forward to our free service once we are able to travel further due to lockdown.
Posted 4 months ago
Friendly despite being busy [ busy's always a good sign though! ], attentive and knowledgable about their range but also cycling in general. For me, their Throttle function sold it, couldn't find the equivalent anywhere else. For standing starts at T junctions and busy roundabouts a must. Best experience in area, for those that I visited.
Posted 4 months ago
I liked the wisper 806 folding bike so much I went and purchased another for my wife. Both purchases went well with out a hitch so therefore I recommend access bikes. The staff are very helpful polite and professional.

"So if you are thinking of buying a ebike this is the place to go"
Posted 6 months ago
Excellent service and flexibility. I have just bought my second electric bike from them.
Posted 7 months ago
We’ve bought several electric bikes from Axcess - always sound advice and excellent service. Good range of products and the staff all have the knowledge of them. Excellent workshop servicing too. Highly recommended.
Posted 8 months ago
Many thanks for placing a review on our website. We very much hope that your family enjoy the Axcess Shetland folding electric bike as much as your Hunter2 and Wisper bikes.
Posted 7 months ago
I was looking to purchase an electric bike and visited Access Electric Bikes in Honiton, Devon. I received excellent service from Peter who was patience itself. I test rode 4 bikes, including a couple of used models, but settled on the Wisper 905T which was delivered to my home the same evening. I have to say I am delighted with my bike and wish I had made the move to electric earlier! We live in the Blackdown Hills where the definition of 'flat' is not quite the same as elsewhere and I was beginning to find excuses not to use my hybrid bike. I now do not worry about the hills. I still get exercise as the amount of assistance from the motor is relative to the amount of physical input from the rider, but I don't feel exhausted at the end of the ride.
Posted 9 months ago
Thank you for taking the time to place a review. So good to hear that you are enjoying the Wisper 905T electric bike and have no worries about tackling the Blackdown Hills. We are sure your review will help others when deciding which electric bike to choose. Thank you.
Posted 9 months ago
I purchased an Axcess Shetland folding electric bike for using on our caravan trips. It has taken a few trips to familiarise with it but yesterday did a 15 mile trip including steep hills and found it a joy to ride. No more getting off to push up hill and a very nippy ride. I particularly like the step through feature, bike is solid and well made.
Posted 9 months ago
Thank you for your review. It is good to hear that the Axcess Shetland folding bike is working well for you and tackling the hills well. We hope you enjoy your rides on your caravan trips.
Posted 9 months ago
Very good reliable Emile after sales service and advice good
Posted 9 months ago
Thank you for your review. If we can be of further assistance please let us know.
Posted 9 months ago
Very helpful, understanding people. Part exchanged my old ebike for a new Shetland with 15.6Ah battery which has plenty of power to carry me up the hills around the coast.
Posted 10 months ago
Thank you for your review. The 15.6Ah battery is perfect for going the extra mile around our beautiful, hilly coastline. Enjoy!
Posted 9 months ago
Great knowledge in advising me on which bike to try.
Great product, easy to use.
Would recommend you give them try.
Posted 10 months ago
Thank you for your review. It is great to hear that you are enjoying your bike and finding it easy to use.
Posted 9 months ago
My wife and I bought Whisper SE705 and SE905T electric bikes from the Honiton store. The staff were very friendly and helpful, this being our first experience of electric bikes and not knowing anything about them. Being able to test ride the bikes was essential in finding the right bikes. The bikes themselves are very comfortable to ride, and the electric motor assistance means we have been able to get back in the saddle and enjoy bike rides we could only dream of before. Being retired we have the time and inclination, but just not enough leg power to do the hills. As an added bonus the bikes are stylish, and have attracted much attention when we stop.
Posted 11 months ago
Thank you for your lovely review. So good to hear that you have been enjoying your Wisper bikes, getting out and about on some good rides and tackling the hills without trouble. Please send any admirers our way!
Posted 11 months ago
A very nice bike with a good range. The pedal assist comes in very smoothly and even lets me get up the steep hill by our house. Simple to use controls and ability to walk with low power engaged is good.
Posted 11 months ago
Thank you for your review. Glad to hear that the Wisper 905T is working well for you and is good on your steep hill. We hope the weather stays good so that you can go for plenty of rides into the autumn.
Posted 11 months ago
Axcess Electric Bikes is rated 4.89 based on 211 reviews