Axcess Electric Bikes Reviews

4.90 Rating 245 Reviews
99 %
of reviewers recommend Axcess Electric Bikes
Merchant Metrics
Shipping & Delivery
Delivery Methods
On-time Delivery
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Axcess Electric Bikes Reviews

About Axcess Electric Bikes:

Axcess Electric Bikes was formed in 2010 and supplies Electric Bikes all over the UK. With stores in Devon, Cornwall and the Isle of Wight. they offer great value and reliability with all products.

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01404 41692



Unit 1 - Devonshire Court, Devonshire Road, Heathpark Industrial Estate,

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We could not have been more pleased with the service and help we received when we looked at on line at the bikes on offer, As we live in Guernsey we had some questions to ask including delivery . The response and help was excellent.. We are in our 70's The Shetland electric Bikes have proved to be excellent, Easy to get on with low frame, We are pleased to have ordered the larger batteries. With the hills in Guernsey they fly up and range is excellent. We are looking forward to taking them on our motorhome and boat The fact that they fold was a key factor when we ordered them. The LED lights are fantastic. Thank you
Posted 6 months ago
Great service, very knowledgeable, and friendly. All round perfect experience. Thank you
Posted 6 months ago
I bought an e-bike from Peter Blackman several months ago, when visiting his shop to have my wife's e-bike serviced. There is a superb selection in the clean and modern premises. Peter is serious about bikes and gives what I would call old fashioned, no-hard-sell advice with an almost take-it-or-leave it approach. One I appreciate and admire. His staff are friendly and helpful. If you are buying an e-bike, GO THERE, you will be pleased with the outcome!
Posted 7 months ago
Very pleased indeed with my recent purchase of an Axcess Shetland bike. Really excellent quality at a very competitive price. Great to ride and very responsive motor.
Posted 8 months ago
I am really enjoying my Axcess Shetland Electric bike it’s great 👏👏 Excellent staff, would, and have recommended to others
Posted 8 months ago
Brilliant service and attention to details always I have now purchased 2bikes from you and had various repairs and assistance from purchases elsewhere always coming from you polite and courteous assistance thank you
Posted 8 months ago
We have bought two electric bikes from Axcess and have been really pleased with the personal, helpful service. The first electric bike has been brilliant, when we came to buy the second a few months later, these were no longer available. We bought another make, this one requires a different approach to riding it. The team at Axcess were brilliant and gave a good explanation re the differences, since then I haven't looked back. The team at Axcess are always on hand to help if there's a problem. An excellent service. Thank you.
Posted 8 months ago
Love it. Goes well, just the right size. Excellent service, very professional. Made up ready for me.
Axcess Electric Bikes 5 star review on 23rd November 2020
Posted 8 months ago
Lovely company to deal with, great service and the bikes are amazing. I am on my second electric bike. Great value for money.
Posted 8 months ago
Excellent product and.service from start to finish. Just the bike I have been waiting for
Posted 8 months ago
Absolutely delighted with my bike .the big difference for me was they built the bike the way I wanted it ( changed the handlebars tyres seat put mudguards and a panniers on ) turned it in to the perfect bike for me . You can’t beat going to a specialist From a very happy Crawford who is now a stone lighter
Posted 9 months ago
My purchase of an MBM Puls electric bike was a bright spot during the Covid 19 pandemic. It is a pleasure to ride and with the exception of a puncture has required little attention. The "walk" gear arrangement is extremely useful as hills are a compulsary part of cycling in this part of Somerset. Axcess dealt with my minor problem with the bike stand without question and promptly. If I can master the art of fitttting a rear bike rack to the car who knows where I might explore.
Posted 9 months ago
A present for my wife she loves it . Access bikes knew their product well and helped us to get the right model. After sales service was also good. Well recommended
Posted 10 months ago
Excellent quality and well built I would recommend there bikes And a great service from the sales team
Posted 10 months ago
I am now on my second electric bike from these wonderful people, my new bike the wisper cross bar is amazing I can now go further and climb bigger hills ! Axcess bikes I would recommend to anyone looking for an electric bike very knowledgable staff and very friendly.keep up the good work everyone.
Posted 10 months ago
So delighted with my electric bike. I’ve now given my car to my daughter and loving getting around on my bike.
Posted 10 months ago
Excellent service with no pressure to buy. Good from first looking to buy an electric bike to eventually buying a Wisper 806 from Axcess. Thank you!
Posted 11 months ago
Friendly, efficient shop. Staff are excellent - knowledgeable and keen to help. Great products. We can’t speak highly enough of this company.
Posted 11 months ago
My husband and I bought our bikes from Axcess Electric Bikes, My husband wanted his through a cycle to work scheme. He enquired if they were in the scheme but they weren't, however Peter (The owner) said "it's not a problem they'll join it as they're already signed up to other government led schemes". Peter went even further by offering sound advice on what bike would suit us best. The bikes are great to ride, especially up the hills. We are both very happy with our bikes and wouldn't hesitate recommending people to buy a bike or getting one serviced at Axcess Electric Bikes.
Posted 11 months ago
I love my shiny red Hunter 2 electric bike. It is comfortable to ride. I can glide up hills and cycle against the wind just as easily as going along the flat on a calm sunny day. Axcess Electric Bikes were recommended to me by a friend and I would certainly recommend anyone to go there. They are very knowledgeable and extremely helpful.
Posted 11 months ago
Axcess Electric Bikes is rated 4.90 based on 245 reviews